Payment Policy

Welcome to Glimora! Our goal is to ensure a smooth and secure payment experience for all our customers. Please read through our payment policy carefully before making any purchases on our website.

Payment Methods

At Glimora, we accept payments through a range of secure methods, including:

All payments are processed securely through trusted third-party payment gateways, ensuring that your transactions are safe and protected. Glimora does not store or retain your payment information on our servers. The third-party gateways adhere to the latest security standards and encryption protocols.

Payment Terms

Advance Payment

All orders must be paid in full at the time of purchase. We require payment to be completed in advance for the processing and fulfillment of your orders.

EMI Payments

For customers opting for an EMI (Equated Monthly Installments) plan, payments can be made in installments as per the terms of the EMI provider. EMI options are available through our partnered payment gateway and are subject to their respective terms and conditions.

Secure Transactions

We prioritize your privacy and security. Every transaction is secured using state-of-the-art encryption technology to protect your personal and financial information.

Payment Failures

If your payment fails or is declined for any reason, please check your payment details and try again. In case of repeated failures, kindly contact your bank or payment provider for assistance, or reach out to our customer support team for help.

Order Confirmation

Once your payment is successfully processed, you will receive a confirmation email along with your order details. If you do not receive this confirmation or if you have any issues, please contact us immediately at support@glimora.in.

Payment Disputes

If there is any discrepancy or dispute related to the payment, please contact our customer support team within 7 days of the transaction for prompt resolution.

Indemnity Clause

By using our website and completing any purchase, you agree to indemnify, defend, and hold harmless Glimora, its affiliates, directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, or expenses (including legal fees) arising out of or related to:

Payment disputes

Any disputes arising from transactions made through third-party payment gateways.

Transaction failures

Any loss or damage resulting from failed transactions due to network issues, third-party errors, or insufficient funds.

Data breaches or hacking

Any unauthorized access, hacking, or security breaches affecting your payment or personal information during or after the transaction process. While we use top-tier encryption and security protocols, you acknowledge that no data transmission over the internet is completely secure, and you assume any risk associated with such transactions.

Policy Updates

Glimora reserves the right to update or change these policies at any time, so we recommend checking them regularly. Any updates will be effective immediately upon being posted on our website: www.glimora.in If significant changes are made, a notice will be provided to ensure customers are aware of the updates.

Customer Support

Need assistance or have feedback for us?

We’re here to listen and improve. If you have any questions or suggestions, please don’t hesitate to reach out.

You can contact us via email at support@glimora.in or by phone at +918240021402

Our registered office is located at:

54A, Kali Krishna Tagore Street
3rd floor, Room no. :- 25
Kolkata:- 700007